Jillihot's Privacy Policy
Your Data Is Safe With Us

1 Introduction

Welcome to jillihot.onl. This Privacy Policy ("Policy") explains how jillihot collects, uses, stores, and protects your personal information. By using jillihot, you are considered to have accepted this Privacy Policy.

We believe privacy is a fundamental right. That's why jillihot was built with a Privacy-First approach from the ground up. We collect only the data needed to deliver the best possible gaming experience — nothing more.

2 What Information Do We Collect?

Jillihot collects information in several ways. Below is a breakdown of the types of data we collect:

Information Collected at Registration:

• Full Name & Date of Birth
• Mobile number and email address
• Residential Address
• Preferred Language & Currency
• Username and password (in encrypted form)

Information Collected During KYC Verification:

• National ID (NID) or passport copy
• Proof of current address (utility bill or bank statement)
• Payment method details (Mobile Banking/Nagad/Rocket number)

Automatically Collected Information:

• IP Address & Device Type
• Browser type and operating system
• Page Visit Time & Duration
• Gaming History & Transaction Records
• Cookie & Web Beacon Data

3 How Is Your Data Used?

Jillihot uses collected data only for specific, legitimate purposes. We never use your information unnecessarily. The primary reasons we use your data at jillihot are:

• Account Management: To create, manage, and keep your account secure.
• Identity & Age Verification: To verify that you are of legal age and that your information is accurate.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve any issues you encounter quickly.
• Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To monitor your gaming activity and provide assistance when needed.
• Personalized Experience: To recommend games and offers based on your preferences.
• Legal Obligations: To comply with applicable laws and regulations.

4 When Is Your Data Shared?

Jillihot does not generally share your information with other parties. However, limited data may be shared in certain specific circumstances:

Service Provider Partners:

Jillihot works with certain third-party service providers who help keep our platform running — such as payment gateways, KYC verification services, and hosting providers. These partners are bound by strict confidentiality agreements and may only access your data for their designated functions.

Legal Reasons:

Jillihot may be required to disclose certain information in accordance with Bangladeshi law, court orders, or regulatory directives. In such cases, jillihot will endeavor to notify you in advance, where legally permitted.

Business Transfer:

In the event of a business merger or sale, your data may be transferred to the new owner. Even so, this Privacy Policy will remain in effect and you will be notified in advance.

5 Cookie Policy

Jillihot uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies jillihot uses:

• Essential Cookies: Required to maintain login sessions and for core site functionality. These cannot be disabled.
• Functionality Cookies: Used to remember your language preference and other settings.
• Analytics Cookies: Used to understand how many people are visiting which pages; this data is anonymized.
• Security Cookies: Used to detect fraudulent activity and multiple accounts.

You can block non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some jillihot features.

6 Data Protection Measures

Jillihot uses industry-leading security measures to protect your data. Key components of our security framework include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Encrypted Storage: All sensitive data stored on our servers is encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Access Control: Staff are granted access only to the data necessary for their role.
• Data Backup: Regular backups ensure your data is never lost.

7 Your Right to Privacy

As a jillihot member, you have several rights over your own data. We fully respect each of these rights:

• Right to Access Your Data: You have the right to request details about what information jillihot holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You can obtain your data in a machine-readable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We will respond to your request within 30 days.

8 How Long Is Your Data Retained?

Jillihot retains your data only for as long as necessary. Retention periods vary depending on the type of information and applicable legal requirements:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Up to 2 years for security and dispute resolution purposes.
• Cookie Data: Up to 1 year from the end of a session, depending on the cookie type.
• Support Conversations: Up to 3 years after the issue is resolved.

After the designated retention period, jillihot automatically and securely deletes or anonymizes your data, unless a longer retention period is required by law.

9 Children's Privacy

Jillihot is intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

Age is verified at registration, and identity documents are used to confirm age during the KYC process. If we find that a minor has fraudulently created an account, that account will be immediately closed and all associated data will be deleted.

10 Privacy Policy Updates

Jillihot may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date, and members will be notified by email for significant updates.

Continued use of jillihot after any changes to this policy will be considered acceptance of the updated Privacy Policy. We recommend checking this page from time to time.

11 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact the jillihot privacy team:

• Email: [email protected]
• Live Chat: Get instant support from any page on the jillihot website.
• Support Hours: 7 days a week, 24 hours a day.

We respect your privacy and treat every request seriously. Responses are typically provided within 24–48 hours.